Terms and conditions

The term Drivers Shield Member(s)” or “member(s)” in this document, shall be known as HomeTeamNS Drivers Shield Members.
The term “HomeTeamNS Drivers Shield” “Drivers Shield” or Drivers Shield Membership shall be known as the HomeTeamNS Drivers Shield Membership/ program.

  1. Application Policy

1.1 Eligibility

To apply for the HomeTeamNS Drivers Shield membership, applicant must meet the following requirements:
a) You must be at least 18 years old, and
b) possess a valid HomeTeamNS membership, and
c) applicant must agree to this program’s terms & conditions.

 

1.2 Registered Vehicle & Members

Applicants are to ensure all information provided is true and accurate. Vehicle registered for HomeTeamNS Drivers Shield is limited to 1 (one) personal passenger car, motorcycle or Commercial vehicle and must be owned by the applicant. Commercial vehicles are not applicable for benefits such as STA Inspections. (refer to 2.5)

 

1.3 Payment Policy

a) Payment for HomeTeamNS Drivers Shield must be strictly paid via PayNow QR Code to Sgdrivers Motors Pte Ltd. The total payable amount is $23.00 per year, renewal notice will be sent out within 60 days of due date.
b) Payment for roadside assistance are to be paid upfront to the operator/ mechanic, and charges will be subjected to GST. 

1.4 Drivers Shield Membership Validity, Expiry and Renewal

Drivers Shield Membership Validity is 1 year (365 days) from the date of approval or the HomeTeamNS members’ expiry date, whichever comes first. No refund or reimbursement will be granted. All HomeTeamNS Drivers Shield benefits such as Fuel discounts, Roadside assistance, and STA discounts will be seized until a successful renewal/ purchase.
To be eligible for renewal, members must continue to be a valid HomeTeamNS member. To continue enjoying the Drivers Shield membership benefits, a renewal amount of $23.00 per year is to be paid to Sgdrivers Motors Pte Ltd via sgdrivers.com.sg/htns-ds-renewal. Thereafter, members may opt to purchase Sgdrivers membership at a promotional price for $65 within 2 months from renewal.

 

1.5 Refund Policy

All Drivers Shield Membership payments made to Sgdrivers Motors Pte Ltd may be refunded due to non-eligibility of Drivers Shield Membership, however, a $0.50 bank charge will apply, or
applicant may opt for a $30 SGDrivers insurance voucher.

 

1.6 Expiry/ Cancellation/ termination policy

Expiry:
Drivers Shield Membership Validity is 1 year (365 days) from date of approval or the HTNS members expiry date, whichever that comes first. No refund or reimbursement will be granted. All Drivers Shield benefits such as Fuel discounts, Roadside assistance, STA discounts will be seized until a successful renewal/ purchase.
Cancellation:
Drivers Shield Members will not need to submit a formal request for termination, the membership will continue to run its course and automatically be terminated upon a failed renewal. All Drivers Shield privileges and benefits will seized until a successful renewal/ purchase.
Termination:
Sgdrivers & HomeTeamNS reserve the right to terminate/ restrict or suspend any member that breaches this program’s terms and conditions. All Drivers Shield privileges and benefits will seized.

 

1.7 Upgrade policy

a) Drivers Shield to Sgdrivers Membership
Drivers Shield will be given an opportunity to purchase the Sgdrivers membership at a promotional price within the first 2 months of DS membership period at $65, payable to Sgdrivers Motors Pte Ltd. The Sgdrivers membership purchase via this scheme will expire the same day as DS membership and does not come with any additional motoring vouchers. DS members with Sgdrivers membership add-on will enjoy the full privileges of both memberships.

Privileges Drivers Shield Add-on Sgdrivers
Membership
Price: $23 +$65
24/7 helpline 6100 1933 →
Basic Towing $50 onwards  Free
RSA Members’ rate →
Vouchers $200 →
Ins & Loan Disc $30(i) + $50(L) →
Workshop Disc – 5%-10%
Fuel Disc 23% +1% (24%)
Inspection Disc 10% →
→ Carry forward from Drivers Shield, no identical perks will be issued.

Note: DS members who wish to purchase Sgdrivers Membership after 2 months of DS membership will be required to pay the full retail price of $129.

Sgdrivers membership purchased at full retail price will receive the complete package and will be valid for 1 year (365 days) from the day of purchase.


b) Drivers Shield to SGDrivers Insurance Customer

Members who possess Drivers Shield or/and Sgdrivers membership who purchased insurance with SGDrivers Pte Ltd will receive an extension for Drivers Sheild or/and Sgdrivers membership at no cost regardless of the remaining period to tally the insurance policy expiry date. 

 c) SGDrivers Insurance Customer to Drivers Shield
Insured and/or members of Sgdrivers may join HTNS DS if they wish to. The full Complimentary Sgdrivers membership benefits and privileges will take effect on top of the DS membership., Drivers Shield period will receive a free extension to tally the insurance policy expiry date.

1.8 Renewal Policy
To be eligible for renewal of Drivers Shield membership, members must be valid HomeTeamNS members, no refund will be granted if the HomeTeamNS membership expires before Drivers Shield membership. (Refer to clause 1.4)
A Drivers Shield membership renewal notice will be sent out within 60 days of due date. To continue enjoying the Drivers Shield membership benefits, a renewal amount of $23.00 per year is to be paid to Sgdrivers Motors Pte Ltd via sgdrivers.com.sg/htns-ds-renewal. Thereafter, members may opt to purchase Sgdrivers membership at a promotional price of $65 within 2 months from renewal. 

1.9 Change of account information
All members are responsible for ensuring their account information is accurate and up to date. Sgdrivers and partners will not be responsible for any unsuccessful transactions or updates due to inaccurate account information.
Drivers Shield Members may change their vehicle details Twice a year with proof of ownership or hold a named driver title in the vehicle certificate of insurance.
Members can update their personal information via email, write in with the necessary attachment to: hello_members@sgdriversmotors.sg

Note that: amendments of vehicle and/or personal details with valid supporting documentation will take up to 14days to be successfully updated.

2 Members Benefits

2.1 Vouchers

a) Each New or Renewed Drivers Shield Member will be given a voucher option to choose from. A member can choose up to $200 worth of motoring vouchers from the following set with a maximum of 1 of each.
Vouchers Set Options (max: $200):

Vouchers Value
Sgdrivers Servicing vouchers $50
Sgdrivers Grooming vouchers $50
Sgdrivers camera vouchers $50
AL Tyres and Rim vouchers $40
SPC Servicing vouchers $50

* All vouchers including Insurance and loan vouchers are only applicable for passenger cars and commercial vehicles.
* For new Drivers Shield members: Voucher selections are to be done in SGDrivers office upon collection of fuel card. Selected vouchers will be handed to Drivers Shield members immediately, unless otherwise informed.

b) A single usage $30 insurance discount voucher will be issued to new sign up with a validity of 1 year.


2.2 Tow service (Singapore)

  1. Drivers Shield Members who require Tow services is to activate it through Sgdrivers 24/7 helpline. However, there will be NO free basic towing. Instead, all towing and rescue services will be chargeable at a members’ rate.
  2. Towing support does not apply to Off-road and motorcycle.
  3. Towing privileges shall not apply to an incident that occurs due to the cause of motorsports or vehicle’s heading for scrap, sales, home and/or workshop transfer.
  4. Additional towing charges may incur due to the use of special towing equipment (e.g. King Dolly, Flatbed tow etc.).
  5. Miscellaneous tow surcharges, (e.g. Multi-story, sheltered, basement, Jurong island, army camp Carparks and ERP) shall be borne by the Owner.
  6. Sgdrivers Motors Pte Ltd & partners towing services will not interfere with the course of other breakdown services duty (eg: EMAS). Members should ensure that the breakdown vehicle:
    i) is not obstructing any private or public traffic in any way.
    ii) is not in the Expressway (contact EMAS if expressway towing is required),
    such scenarios may result in cancellation fees which shall be fully borne by the Owner.
  7. Any cancellation fees shall be borne by the Owner. (applies to both Singapore and Malaysia tow services).
  8. HomeTeamNS & Sgdrivers Motors Pte Ltd will not be held responsible for any damages that may occur during the towing process.

2.3 Tow Service (Malaysia)

  1. Member’s rate towing privileges shall not apply to an incident that occurs due to the cause of motorsports.
  2. Cancellation fees will be imposed 10 minutes after confirmation of the tow service and shall be fully borne by the Owner. (applies to both Singapore and Malaysia tow services).
  3. A minimum cancellation fee of SGD50 will be chargeable if the tow service is not required after confirmation.
  4. Additional cancellation fees will be computed by the following factors:
    – Dispatch time
    – Location of the tow truck at the point of cancellation, and
    – The distance required for the tow truck to return to the place of dispatch.
  5. HomeTeamNS & Sgdrivers Motors Pte Ltd will not be held responsible for any damages that may occur during the towing process.

2.4 Tyre and Battery

  1. Members who require Tyre or Battery rescue should activate the service through Sgdrivers Motors Pte Ltd to enjoy the member’s rate.

2.5 STA Inspection discounts

HomeTeamNS Drivers Shield members will be entitled to 10% discounts for periodic inspections at STA inspection centre and discounts are strictly for vehicles registered under HomeTeamNS Drivers Shield. Drivers Shield Members must present their HomeTeamNS Drivers Shield e-card during payment at STAI’s inspection centres to enjoy the discount. HomeTeamNS Drivers Shield Inspection discount is applicable for:

  1. passenger cars and motorcycles only and may not be used in conjunction with any other promotions, discounts and privileges, unless stated otherwise by STAI.
  2. Periodic vehicle inspection only and does not apply to other types of inspection services such as exhaust emission tests, private hire decal inspection, OPC seal checks, CNG inspections, etc

2.6 Partners 

  1. HomeTeamNS & Sgdrivers Motors Pte Ltd will not be held responsible for any claims and/or disputes arising between our members and partners.
  2. HomeTeamNS & Sgdrivers Motors Pte Ltd will not be responsible for any product damages sold by our partners.
  3. HomeTeamNS Driver’s Shield members must present a member decal or card to receive the membership perks and discounts.
  4. Voucher user must agree to the Terms stated on the back of the voucher.

2.7 Membership and Conduct

  1. Please give all HomeTeamNS, Sgdrivers staff and partners the same respect you want to receive.
  2. All HomeTeamNS Driver’s Shield membership applications & payments must be made directly to Sgdrivers Motors Pte Ltd.
  3. Sgdrivers Motors Pte Ltd reserves the right to terminate the membership due to misleading information and/or non-compliance with any membership requirement.
  4. HomeTeamNS Driver’s Shield Member who wishes to depart from HomeTeamNS Driver’s Shield membership must write in to effect the request. No fee reimbursement will be granted.
  5. HomeTeamNS Driver’s Shield membership is subject to approval and is strictly non-transferable.
  6. Sgdrivers Motors Pte Ltd reserves the right to terminate the Membership due to non-receipt of a renewal fee and/or expired HomeTeamNS membership.
  7. If a member is found to have provided misleading information or omissions or misrepresentations to the organization which resulted in the breach of the Laws and Sgdrivers Motors Pte Ltd Terms and Conditions will have his/her Membership terminated.
  8. Members are responsible for informing Sgdrivers Motors Pte Ltd of any changes to their particulars (e.g. Email, address, contact number). HomeTeam NS & Sgdrivers Motors Pte Ltd shall not be responsible for any dispute or situation regardless of whether it results in any loss or damage that may arise due to incorrect or outdated records.
  9. Sgdrivers Motors Pte Ltd reserves the right to introduce and/or amend the T&Cs at any point in time.

2.8 Fuel Discount

  1. All Drivers Shield members can enjoy up to 23% fuel discount.
  2. To be entitled to the $20 or $20+$30 fuel rebate, a member must meet the following criteria:
    a) Must not be an existing or past customer of GOGOX Energy. (New sign-up only)
    b) New applicants for Sgdrivers membership and GOGOX Energy will receive a $20 rebate and another $30 upon pumping 100L in fuel volume within 45 days of fuel card approval. (excluding Drivers Shield)
    c) $20+$30 is not applicable for special or promotional activity.
    d) Not applicable for renewal cases, unless stated otherwise.
  3. Fuel Card process will take 2 – 8 weeks, depending on Payment Method. GIRO application will require physical signature.
  4. There will be a service fee for each Credit/Debit card transaction is 1.8% of the discounted price. There is no service fee for GIRO payment. However, each failed GIRO or credit card transaction will result in $10 penalty fee imposed on the customer (per transaction).
  5. Fuel cards are categorized under fleet cards, and may not be used in conjunction with any other promotions, discounts, privileges or loyalty program, unless stated otherwise by GOGOX Energy Pte Ltd & Sgdrivers.

3. Modification
Sgdrivers Motors Pte Ltd reserves the right to alter, extend or terminate the Program, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the Program, the decision of Sgdrivers Motors Pte Ltd shall be final.

All Members shall agree to be bound by Sgdrivers Motors Pte Ltd & SGDrivers Pte Ltd Privacy Policy, & shall be amended from time to time. This policy outlines how Sgdrivers Motors Pte Ltd & SGDrivers Pte Ltd manage Member’s personal data in accordance with the Personal Data Protection Act 2012.