MEMBERSHIP TERMS AND CONDITIONS
SGDrivers Membership Terms & Condition aims to protect and ensure the best interest of members, partners and SGDrivers. Please kindly read, understand and comply with the following agreement.
1. Tow service (Singapore)
1.1 Members who require Tow services should activate it through SGDrivers to enjoy the Free or member’s rate towing.
1.2 Free Basic towing is not applicable to Off-road, Private hire and Commercial vehicles.
1.3 Towing privileges shall not apply to an incident that occurs due to the cause of motorsports or vehicle’s heading for scrap, sales, home and/or workshop transfer.
1.4 The member is to bear any additional breakdown towing charges which may incur due to the use of special towing equipment (e.g. King Dolly, Flatbed tow etc.).
1.5 Miscellaneous tow sur-charges, (e.g. Multi-story, basement, Jurong island, army camp Carparks and ERP) shall be borne by the Owner.
1.6 There will be a 7 days cooling period from the date of membership approval. Membership Benefit will activate after the 7th day.
1.7 SGDrivers towing services will not interfere with the course of other breakdown services duty (eg: EMAS). Members should ensure that the breakdown vehicle:
– is not obstructing any private or public traffic in anyway.
– is not in the Expressway (contact EMAS if expressway towing in required),
such scenarios may result in cancellation fees which shall be fully borne by the Owner.
1.8 Any cancellation fees shall be borne by the Owner.(applies to both Singapore and Malaysia tow services).
1.9 SGDrivers Pte Ltd will not be held responsible for any damages which may occur during the towing process.
2. Tow Service (Malaysia)
2.1 Member’s rate towing privileges shall not apply to an incident that occurs due to the cause of motorsports.
2.2 Cancellation fees will be imposed 10 minutes after confirmation of the tow service and shall be fully borne by the Owner. (applies to both Singapore and Malaysia tow services).
2.3 A minimum cancellation fee of SGD50 will be chargeable if the tow service is not required after confirmation.
2.4 Additional cancellation fees will be computed by the following factors:
– Dispatch time
– Location of the tow truck at the point of cancellation, and
– The distance required for the tow truck to return to the place of dispatch.
2.5 SGDrivers Pte Ltd will not be held responsible for any damages which may occur during the towing process.
3. Tyre and Battery
3.1 Members who require Tyre or Battery rescue should activate the service through SGDrivers to enjoy the member’s rate.
4.1 SGDrivers Pte Ltd will not be held responsible for any claims and/or disputes arising between our members and partners.
4.2 SGDrivers Pte Ltd will not be responsible for any product damages sold by our partners.
4.3 SGDrivers members must present a member decal or card to receive the membership perks and discounts.
5. Membership and Conduct
5.1 Please give all SGDrivers staffs and partners the same respect you want to receive.
5.2 Members who purchased their insurance through SGDrivers Pte Ltd before the membership expiry date will be reimbursed accordingly based on the number of tow service(s) which he/she acquired during the membership period.
5.3 All membership application payments must be made directly to SGDrivers Pte Ltd.
5.4 SGDrivers Pte Ltd reserves the right to terminate the membership due to misleading information and/or non-compliance with any membership requirement.
5.5 Member who wishes to depart from SGDrivers membership must write-in to effect the request. No fee reimbursement will be granted.
5.6 SGDrivers membership is subject to approval and is strictly non-transferable.
5.7 SGDrivers reserves the right to terminate the Membership due to non-receipt of subscription fee.
5.8 If a member is found to have provided misleading information or omissions or misrepresentations to the organization which resulted in the breach of the Laws and SGDrivers Terms and Conditions will have his/her Membership terminated.
5.9 Members are responsible for informing SGDrivers of any changes to their personal particulars (e.g. Email, address, contact number). SGDrivers shall not be responsible for any dispute or situation regardless of whether it results in any loss or damage that may arise due to incorrect or outdated records.
5.10 SGDrivers Pte Ltd reserves the right to introduce and/or amend the T&C at any point in time.